Explaining the legal bases we rely on
The law on data protection sets out a number of different reasons for which a business may collect and process your personal data, including:
We collect and process your data with your consent when you sign up to our emails. This happens when you subscribe to our email notifications using either the online forms or a paper form off-line or verbally when you are are a customer in the NAC. We only need your name and email address in order to send you news by email. This is processed by Wix who hosts our website. We don’t pass your details to any other business or organization.
You can withdraw your consent at any time using the unsubscribe link at the bottom of every email we send you.
We need your personal data to comply with my contractual obligations. For example, if you order an item from us for home delivery, we’ll collect your address details to deliver your purchase, and pass them to the delivery company (e.g., UPS, USPS). We work with Square to process your payment details including credit cards. These are stored securely by them. If you pay over the phone, we will destroy your card details when payment has cleared.
If the law requires us to, we may need to collect and process your data. For example, we might be required to pass on details of people involved in fraud or other criminal activity affecting our business to law enforcement .
In specific situations, we may require your data to pursue our legitimate interests in a way which might reasonably be expected as part of running our business and which does not materially impact your rights, freedom or interests.
If you have purchased something from us in the past, we may contact you to check you are happy with the item(s) and to ask permission to add your name and email address to our list for the purpose of sending informational or marketing messages in the future. You will always have the option to unsubscribe (as above)
We may use your name and contact details to answer your queries and ensure that the product(s) we supplied met your expectations. We may ask you for written feedback and pictures to use on my website, social media and email marketing. This will always be with your permission.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us to analyze data about web page traffic and improve our website. We use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.
The cookies we’re using at present are Google Analytics.
An overview of your different rights
You have the right to request:
Access to the personal data we hold about you, free of charge.
The correction of your personal data when incorrect, out of date or incomplete.
That your data be deleted from my records when there are no further contractual or legal obligations.
That we stop using your personal data for direct marketing
That we stop any consent-based processing of your personal data after you withdraw that consent.
We hope this makes clear how we use your data. We will always make every effort to comply with current data laws.